"Executive coaching helped me
clarify and specify my 'dream'
to make a complete career change..." read more... »
To engage with your Virtual Team members, you must be masterful at balancing task and relationship ... from a distance. Do you have the right skills? Contact us to make sure you do.
Virtual leaders must have sharpened listening skills and learn to listen not only to what is said/written but also to what is not said/written. They need to learn to listen to the words as well as to the voice, the intonation, the speed of the delivery, etc. In each conversation there is a huge richness of data about the speaker and we only understand a little part in face-to-face communications. Virtual leaders need to learn how to understand the rest.
Ashridge Business School Communication
tips from Virtual Leadership
Silences in an audio environment might appear much longer than they actually are. Three seconds in an audio-environment might feel like ten seconds in a face-to-face setting. It is important to resist the need to jump into the silence too fast because it feels unpleasant. Silences bear in themselves exactly as much data as words. For leaders it is key to learn to explore them in an unthreatening manner [in order] to develop intimacy in virtual teams.
The Ashridge Journal 360°
Courtesy of Fredrik Fogelberg, Virtual Team Expert